3PL Invoice Audit for Shopify Brands
2 to 8% of the lines on a 3PL invoice are billed wrong, and the errors run in the 3PL's favor. We audit every line against your Shopify orders, keep 40% of what we recover, and charge nothing if we find nothing.
Sample Audit Result
Acme Apparel Co.
INV-2024-089 · ShipBob · June 2024
The Problem
A brand spending $500,000 a year on fulfillment loses $10,000 to $40,000 of it to billing errors. The invoice arrives as a 400-row spreadsheet, the total looks like last month's, and it gets paid.
Catching the errors means matching every tracking number to a Shopify order, recalculating every zone from your warehouse ZIP, and re-checking every billed weight against the product's real weight. That is hours of work per invoice. No ops team does it every month.
Your 3PL will not flag the errors for you. Every wrong zone and inflated weight is revenue to them, and their billing system was never built to catch mistakes in their own favor.
How It Works
Send us your 3PL invoices and a Shopify order export.
We match every line to an order, recalculate zones, and flag every overcharge.
You get a findings report, a dispute letter, and 60% of the recovery.
What We Find
3PL bills are generated from carrier feeds and rate cards updated by hand. When a zone is wrong or a box dimension is mistyped, the error repeats on every shipment until someone proves it. These are the five we find most.
| Error Type | What it means | Recovery per shipment |
|---|---|---|
| Zone mismatch | Billed as a higher zone than the route the package traveled. | $2–$8 |
| DIM weight override | Billed heavier than the product's actual weight. | $3–$15 |
| Duplicate charge | Same tracking number billed twice. | Full amount |
| Missing SLA credit | Late delivery, and the credit you are owed was never issued. | $5–$20 |
| Receiving error | Charged for units that never arrived at the 3PL. | $0.20–$1/unit |
Works with your 3PL
Free Audit
We check every line against your Shopify order data and send you the findings in 48 hours. You keep 60% of everything recovered, and you pay nothing if we find nothing.